---
title: Service and Maintenance | Bidirectional Energy Knowledge Base
description: Learn who is on deck to keep your installed system running.
---

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1. [Bidirectional Energy Knowledge Base](https://help.bidirectional.energy/)
2. [Service and Maintenance](https://help.bidirectional.energy/service-and-maintenance)

# Service and Maintenance

 Learn who is on deck to keep your installed system running.

- [What does service on my new bidirectional charger system look like? Who is responsible to support when something goes wrong?](https://help.bidirectional.energy/what-does-service-on-my-new-bidirectional-charger-system-look-like-who-is-responsible-to-support-when-something-goes-wrong)
- [Who monitors my system once it’s operating?](https://help.bidirectional.energy/who-monitors-my-system-once-its-operating)
- [Does participating in the program void my vehicle or battery warranty?](https://help.bidirectional.energy/does-participating-in-the-program-void-my-vehicle-or-battery-warranty)
- [Does discharging my EV's battery into the grid shorten its battery life?](https://help.bidirectional.energy/does-discharging-my-evs-battery-into-the-grid-shorten-its-battery-life)
- [Is there a warranty or service agreement available for the bidirectional charging system?](https://help.bidirectional.energy/is-there-a-warranty-or-service-agreement-available-for-the-bidirectional-charging-system)

- [General](https://help.bidirectional.energy/general)
- [Program Participation](https://help.bidirectional.energy/program-participation)
- [Financials](https://help.bidirectional.energy/financials)
- [Hardware](https://help.bidirectional.energy/hardware)
- [Always Ready to Drive](https://help.bidirectional.energy/always-ready-to-drive)
- [Service and Maintenance](https://help.bidirectional.energy/service-and-maintenance)
- [Privacy](https://help.bidirectional.energy/privacy)
- [Bidirectional Energy App](https://help.bidirectional.energy/bidirectional-energy-app)

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